Talk to Our Support and Sales Team
Have a product question, coverage question, bulk order request, or support issue? Send us a message and our team will help you choose, set up, or troubleshoot your EraLion radios.
How Can We Help?
Tell us your use scenario, location, estimated quantity, coverage condition, or support issue.
Get the Right Support Before or After Purchase
EraLion helps with product selection, coverage questions, fleet planning, and basic setup guidance.
Product and Coverage Questions
Ask whether EraLion 4G LTE PoC radios are suitable for your work location, team size, and use scenario.
Bulk Order / Fleet Inquiry
Tell us your team size, work environment, and estimated quantity so we can help with fleet planning.
Setup and Support
Get help with basic operation, group setup, coverage checks, and common troubleshooting.
Details That Help Us Respond Faster
Sharing these details helps our team understand your request and provide a more accurate response.
Use Scenario
Tell us where the radios will be used: warehouse, logistics site, hotel, event venue, security patrol, or other scenario.
Location Type
Mention whether the radios will be used indoors, underground, in basements, behind thick walls, or in remote areas.
Signal Condition
Let us know whether mobile phones can get usable 4G LTE signal in the same area.
Order Details
For support requests, include your order number, product model, and a short description of the issue.
Review Coverage and Support Guides
Before purchasing, we recommend reviewing the Coverage Guide and Support Video Guide to better understand how EraLion radios work.