Shipping policy

Shipping Policy

Order Processing

Most orders are processed within 1–3 business days after payment is confirmed.

Shipping Destination

We currently ship to the United States.

Shipping Method

Orders are fulfilled from our China warehouse and shipped by our international logistics partners.

Estimated Delivery Time

Standard International Shipping usually takes 7–15 business days after the order has been shipped.

Shipping Cost

We currently offer free Standard International Shipping for U.S. orders.

Tracking Information

Once your order has been shipped, a tracking number will be provided by email when available. Tracking updates may take a few days to appear after shipment.

Customs, Duties, and Taxes

For U.S. orders, shipping is arranged through our logistics partners. If any customs duties, taxes, or import fees apply, they may vary depending on the destination and local regulations.

Delivery Delays

Delivery times are estimates and may be affected by customs clearance, weather, carrier delays, holidays, or incorrect shipping information.

Incorrect Shipping Address

Please make sure your shipping address is accurate before placing an order. If an order cannot be delivered due to an incorrect or incomplete address, please contact us as soon as possible.

Contact

For shipping questions, please contact us at:
support@eralionradio.com